[STCW] Crisis Management & Human Behaviour Training Course (MCA Approved)
US $200.00

The STCW code (section A-V/2, paragraph 4) states that any person with responsibility for the safety of passengers in emergency situations on board passenger ships shall complete Crisis Management and Human Behaviour Training in accordance with their capacity, duties and responsibilities.

This course addresses the main factors to be aware of in a crisis and the key measures you should deploy, such as how you assess and respond to a crisis using the resources available; how you cope with the stress involved; how you control large numbers of passengers and how you communicate effectively with them and your crew members. These measures can be worked into your existing emergency procedures and practice, ensuring you are as prepared as possible should a crisis ever arise on board ship.

This course comprises eLearning modules with a final onscreen assessment. You must achieve 95% completion in all eLearning and score 75% or higher in the assessments. Our course documentation list refers.  

Guided learning hours: 4.5hrs.

This course is approved by the UK Maritime & Coastguard Agency, Marshall Islands Registry and Liberian Ship Registry. 

On completion of this course, you will receive a Certificate of Proficiency (CoP).


There are no pre-requisites. This course is required to be completed onboard ship for the issue of an MCA certificate. Candidates taking this course onshore will receive a certificate excluding MCA approval. You are then required to complete ship specific training, endorsed by the Master of the vessel. This training sheet/log is printed by you and carried with your CoP. 

Legislation & references

  • STCW regulation V/2 paragraph 8 and Section A-V2 paragraph 4
  • MNTB Passenger Ship Courses Criteria, 1st edition